Managed Services & 24/7 Monitoring
Round-the-clock protection, without the overhead
Installing the right systems is only the beginning. Dijicle keeps them working and watched, with 24/7 alarm and video monitoring through ULC-listed monitoring stations, round-the-clock remote support from certified technicians, and proactive maintenance. No in-house security team required.
What’s Covered
Everything it takes to keep your systems secure, healthy, and up to date.
24/7 Alarm & Video Monitoring
Intrusion, duress, and video alarms are monitored around the clock through ULC-listed monitoring stations and escalated according to your response plan.
Remote System Health Monitoring
We keep watch over your locks, readers, cameras, panels, and network, and catch devices that go offline or fail before they become security gaps.
Proactive Maintenance & Health Checks
Scheduled diagnostics and preventive maintenance keep every system performing at its best.
24/7 Remote Support & Incident Response
Certified technicians available around the clock to diagnose and resolve issues remotely, with on-site service when needed, to minimize downtime.
Credential Management & Digital Rekeying
Revoke lost or compromised credentials instantly, with no locksmith visit or lock changes needed.
Reporting, Audits & Updates
Access logs and reports for compliance and security reviews, plus ongoing software, firmware, and cybersecurity updates.
24/7 Support for Sites That Can’t Go Down
For critical infrastructure, utilities, and other sites where downtime isn’t an option, help can’t wait until morning. Our certified technicians provide 24/7 remote support worldwide, troubleshooting issues, restoring access, and getting systems back online fast, wherever your sites are located. Your team gets a direct line to experts who know your systems, at any hour.
- Available 24 hours a day, 365 days a year
- Certified technicians
- Remote support worldwide
- Built for critical, high-uptime sites
How Monitoring Works
1. Detect
Alarms, sensors, and cameras flag an event at your property.
2. Verify
Monitoring station operators review the alarm and video in real time.
3. Respond
Your team is notified and emergency services are dispatched when needed, following your response plan.
4. Report
Every event is logged, so you have a complete record for follow-up and compliance.
Service Plans Tailored to Your Needs
Every property has different needs and budgets. We build your service plan around your systems, your sites, and the level of coverage you need, whether you manage one building or a portfolio across the country, so you never pay for support you don’t use.
Local and Global Support
Our Service Centre in Markham supports clients across Ontario, and our 24/7 remote support team serves sites across Canada, the Middle East, and beyond.
Let’s Keep Your Building Protected
Tell us about your property and current systems, and we’ll recommend the right service plan. Prefer to talk first? Call 1-855-DIJICLE or email sales@dijicle.com.